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Asked a question 10 months ago

Hi, someone is trying to send me money from the US, but apparently New York isn't supported on the platform?

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Hi Max, I think that is because they are trying to use the Bank Card option via Wyre. You can see at this link (https://support.sendwyre.com/en/articles/1863574-geographic-restrictions127) that NY is not a supported region for Wyre that handles the payments. The restriction is on the Wyre end

If they could use Bitcoin however which they can get from Coinbase or CashApp, then they can send you the funds without any issues. Hope this helps